Course Descriptions
TH350 Front Office Operations
Prerequisite: TH 101.
Students will become familiar with the front office department of the hotel. Through the use of a computerized property management system, students will receive instruction on the guest cycle from the reservation process to the night audit, registration and posting. Guest service functions will be addressed in detail. Issues relating to housekeeping, PBX, maintenance and security will also be addressed.
3 Credit Hours.
Course Descriptions » Hospitality & Tourism Management