Student Grievance Procedure

Before invoking this Student Grievance Procedure, students must make a reasonable effort to resolve their issues or concerns amicably by communicating directly with the individual(s) involved. When attempts to resolve grievances through an open dialogue are unsuccessful, this Student Grievance Procedure may be invoked. The Student Grievance Procedure may be used to address any concern regarding an alleged violation of a student’s rights. Instances in which the Student Grievance Procedure may be used include, for example, complaints regarding Fisher faculty, staff or other member of the Fisher College community or appeals of a policy decision made by a Fisher College official.

Complaints regarding discrimination, harassment and/or sexual misconduct shall not proceed under the Student Grievance Procedure. Please see Fisher College’s Non-Discrimination, Anti-Harassment, and/or Sexual Misconduct Policy on how to report a complaint regarding discrimination, harassment or sexual misconduct.

Complaints regarding a claim of physical or sexual assault shall not proceed under the Student Grievance Procedure. Please see Fisher College’s Title IX Policy below. A student or employee claiming physical or sexual assault by an employee of the College or another student shall report the incident to the College’s Title IX Coordinator.

Complaints regarding final course grades or grades on course work shall not proceed under the Student Grievance Procedure. Please see Fisher College’s Grade Review Policy.

Failure by a student to comply with the Student Grievance Procedure during the course of a grievance shall result in the waiving of the student’s rights under the Student Grievance Procedure.

Utilizing the Student Grievance Procedure
If a grievance is not resolved directly and informally by the student, the student may file a written grievance complaint (the “Grievance”). The Grievance complaint must be filed within 10 calendar days from the last attempt to resolve the matter directly with the interested parties. All Grievances shall be filed directly with the Dean of Students by certified mail, regular mail or in hand. A student may withdraw a Grievance at any time by filing a withdrawal request in writing with the Dean of Academic Affairs.
The Grievance must include the following information:
  • Name, Address, and contact information (email, phone number, etc.) of the student making the grievance complaint;
  • Information regarding the individual(s) the grievance complaint is about, including their name and title;
  • A detailed statement outlining all facts relating to the incident(s), including: date, time, and location;
  • The names of any individual(s)who witnessed the incident or who may have pertinent information regarding the incident(s), if applicable;
  • Details regarding all steps taken to resolve the grievance;
  • A statement of the relief sought by the complainant; and
  • A list of all documents supporting the Grievance, which shall be attached to the Grievance.

Upon receipt of a Grievance, the Dean of Students shall review the Grievance and either handle it directly or, if it is of an academic nature, forward it to the Vice President for Academic Affairs for handling. The Dean of Students or the Vice President of Academic Affairs, as appropriate, shall request a written response from the individual involved and immediately begin a full, fair and impartial investigation into the Grievance. If needed, meetings will be scheduled individually or jointly with the student and the faculty/staff member/individual that is the subject of the complaint. Witnesses may be asked to provide a written statement or meet during the investigation. The investigation will be kept confidential to the extent possible. Upon completion of the investigation the Vice President of Academic Affairs or Dean of Students will issue a decision regarding the Grievance. Both the student and faculty/staff member will be notified in writing regarding the decision.

Appeal of Grievance Decision
If the Grievance is not resolved to the satisfaction of the student, he or she may request a review of the matter by the College’s General Counsel. Such a request must be made in writing within five calendar days of the issuance of the decision that is being appealed. All appeals shall be made directly to the General Counsel’s office by mail, certified mail or in hand delivery. The appeal shall include all evidence in support of the appeal and include all reasons why the student feels the decision should be overturned or changed. The General Counsel’s office shall review all underlying facts, including any new evidence that the student may wish to submit, and shall deliver its decision in writing within ten calendar days which shall accept, modify or reject the prior decision. The decision of the General Counsel or his/her designee shall be final and binding.

No Retaliation
No member of the Fisher College community shall retaliate or threaten to retaliate against, interfere with, restrain, or coerce any student in the exercise of his/her rights under the Student Grievance Procedure or due to his/her participation in any grievance proceedings whether as a complainant, witness or otherwise.


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